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Community Consultation

The Greater Southern Area Health Service demonstrates its commitment to community participation by:

  • Selecting the most appropriate method to consult with the community
  • Being open and frank in consultations
  • Providing avenues for the community to provide both positive and negative feedback on community participation
  • Identifying community members who will be able to provide relevant input
  • Recognising and acknowledging the value of the input from the community.

Two main levels of consumer and clinician participation have been established:

  • Area Health Advisory Council
  • Local Health Service Advisory Committees

Their inter-relationship is best categorised in the diagram below:

The GSAHS Community Engagement Framework aims to:

  • promote patient engagement in their own health maintenance and care, as active partners with professionals, including their carers
  • enable patients and the public as a whole to become better informed about their treatment and care and to make informed decisions and choices
  • ensure that patients, the public and staff have the knowledge, skills and support to enable them to influence planning, delivery and monitoring of health services
  • actively involve patients and the public in planning, delivering and monitoring our services
  • acknowledge and act on information we receive from patients and the public
  • provide feedback to patients and the public about how their engagement has influenced the operation of health services.

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